1. Information we collect
We may collect information you provide directly, including your name, email address, mobile number, vehicle details, service location or ZIP code, requested services, appointment information, and messages you send us.
If you choose to join our text program, we also record your opt-in choice, the date and time of the submission, the page or form used, and the version of the consent language shown to you.
2. How we use information
- Respond to inquiries, prepare quotes, schedule appointments, and provide detailing services.
- Maintain service and customer records.
- Send Level 1 maintenance reminders and occasional service offers only when you have affirmatively opted in.
- Operate, protect, and improve our website and business processes.
- Comply with legal obligations and enforce our policies.
SMS / Text Messaging
If you opt in to text messages from Suds Stud Detailing LLC, we use your mobile number only to send the messages you agreed to receive: Level 1 maintenance reminders and occasional offers, up to 2 messages per month. Message and data rates may apply. Mobile phone numbers and SMS consent are not sold, rented, or shared with third parties or affiliates for marketing purposes. You can opt out at any time by replying STOP; reply HELP for help. Consent to receive texts is not a condition of purchase or of receiving service.
4. Service providers
We may use service providers to host our website, process form submissions, support scheduling, deliver communications, or maintain business records. They may process information only as needed to provide services to Suds Stud Detailing LLC and are not authorized by us to use your information for their own marketing.
5. Sale of personal information
We do not sell personal information. We do not sell, rent, or transfer mobile numbers or SMS consent records to third parties for marketing or promotional purposes.
6. Website storage and links
Our website may use limited browser storage to remember whether a visitor has dismissed an optional text signup prompt. Our site may also link to third-party booking, social media, or service pages. Their privacy practices are governed by their own policies.
7. Retention and security
We retain information for as long as reasonably necessary to provide services, maintain records, honor opt-out requests, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no transmission or storage method can be guaranteed completely secure.
8. Your choices
You may ask us to update or delete information by contacting us. To stop marketing texts, reply STOP at any time. To request help with the program, reply HELP, call (419) 265-0852, or email sudsstuddetailing@gmail.com.
9. Policy updates
We may update this Privacy Policy when our practices or legal requirements change. The effective date above identifies the current version.